Your partner each step of the way – from development through to the packaging of your cosmetic products.
Our range of personal care products is as diverse as the demands of your customers. Each product we make is unique and that hasn’t changed in more than 30 years.
High-quality personal care products are our top priority. We maintain high quality levels through audits and performing regular quality control.
- About us
We are your service provider for exclusive high-end active cosmetics. We develop and produce unique products that align with your vision.
We’re there for you when it comes to every aspect of skincare.
1. Privacy at a glance
Collecting data on our website
Who is responsible for collecting data on this website?
The website provider collects data on this website. You can find their contact details in the legal notice on this website.
How do we collect your data?
One way in which we collect data is through the data you send to us. This may include data that you submitted when you filled out our contact form, for example.
Our IT systems automatically collect other data when your visit our website. This mainly consists of technical data (e.g. browser, operating system, or time of access). These data are automatically collected as soon as you visit our website.
What do we use your data for?
Some of your data are collected to ensure our website can be made available without issue. Other data may be used to analyse user behaviour.
What rights do you have regarding your data?
2. General information and obligatory information
Neo Cos Service GmbH
Im Wesertal 1a
37671 Höxter, Germany
Phone: +49 (0) 5531 4398
Data Protection Officer: Gerrit Welsch (datadim GmbH)
The controller is the natural or legal person which alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
Revoke your consent to data processing
Right to lodge a complaint with a supervisory authority
In the event of breaches of the GDPR, data subjects shall have a right of appeal to a supervisory authority, especially in the Member State of their habitual residence, place of work, or the place of the alleged breach. The right of appeal is without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to receive data that we process automatically on the basis of your consent or in performance of a contract or to transmit it to a third party in a commonly used, machine readable format. If you request the direct transfer of the data to another controller, this will only be done where it is technically feasible.
Access, block, erasure and rectification
Within the applicable legal framework, you have the right at any time and at no charge to access information about your personal data, its origin and recipient, and the purpose of the data processing and, if applicable, a right to rectification, block, or erasure of the data. For further queries on personal data matters, you can contact us at any time via the address listed in our Legal Notice. Right to restrict processing You have the right to restrict the processing of your personal data. To request this, you can contact us at any time via the address listed in our Legal Notice. The right to restrict processing applies in the following cases:
- If you dispute the correctness of your personal data, we usually need some time to review the data. For the duration of the investigation, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is unlawful, you can request the restriction of data processing rather than erasure.
- If we no longer need your personal data, but you need it to exercise, defend or enforce legal claims, you have the right to make a request to restrict the processing of your personal data rather than erasure.
- If you have lodged an objection pursuant to Article 21(1) GDPR, our interests must be balanced with yours. Where it has not yet been established whose interests prevail, you have the right to make a request to restrict the processing of your personal data.
If you have restricted the processing of your personal data, such data may – apart from being stored – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or where necessary for reasons of substantial public interest on the basis of Union or Member State law.
3. Collecting data on our website
We mainly use ‘session cookies’. These are deleted automatically once you leave our website. Other cookies are stored on your device until you delete them. These cookies allow us to recognise your browser the next time you visit our website.
Server log files
The website provider automatically collects and stores information in server log files, which your browser automatically sends to us. This includes:
- Type and version of your browser
- Your operating system
- The referrer URL
- Hostname of the accessing computer
- Time of server request
- IP address
These data are not stored with other data sources. The lawful basis for the collection of these data is Article 6(1), point f, GDPR. The website provider has a legitimate interest in presenting the website without technical issues and in optimising their website – server log files must be collected for this purpose. Enquiries by email, phone or fax
If you contact us by email, telephone or fax, your query, including any associated personal data (name, query) are saved and processed for the purpose of processing your enquiry. We do not share these data without your consent.
The lawful basis for the collection of these data is Article 6(1), point f, GDPR where your query is necessary for the performance of a contract or to perform pre-contractual measures. In all other cases, processing is based on your consent (Article 6(1), point a, GDPR) and/or on our legitimate interests (Article 6(1) point f, GDPR), as we have a legitimate interest in the effective processing of the requests we have received. We will store the data you send to us via enquiries until you request we delete it, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
4. Plugins and Tools
Google Maps (with consent)