1. Privacy at a glance
General information
The following information will give you a simple summary of what happens to your personal data when you visit our website. Personal data are any data which can identify you as an individual. For more detailed information on privacy, see our Privacy Policy which is found below this text.
Collecting data on our website
Who is responsible for collecting data on this website?
The website provider collects data on this website. You can find their contact details in the legal notice on this website.
How do we collect your data?
One way in which we collect data is through the data you send to us. This may include data that you submitted when you filled out our contact form, for example.
Our IT systems automatically collect other data when your visit our website. This mainly consists of technical data (e.g. browser, operating system, or time of access). These data are automatically collected as soon as you visit our website.
What do we use your data for?
Some of your data are collected to ensure our website can be made available without issue. Other data may be used to analyse user behaviour.
What rights do you have regarding your data?
You have the right to information at any time and at no charge about the origins, recipients, and purpose of the storage of your personal data. You also have the right to request data rectification, block or erasure. For queries on these or other privacy matters, you can contact us at any time via the address listed in our Legal Notice. You also have the right to lodge a complaint with a supervisory authority Furthermore, in certain circumstances you have the right to make a request to restrict the processing of your personal data. For further details, see the section “Right to restrict processing” in our Privacy Policy.
2. General information and obligatory information
Privacy
The providers of this website take the privacy of your personal data very seriously. We keep your personal data confidential aligned with legal regulations and this Privacy Policy. Various personal data are collected when you visit this website. Personal data are data which can identify you as an individual. This Privacy Policy explains which data we collect and what we use the data for. It also details how and for what purpose that occurs. We remind you that data transfer online (e.g. email communications) can have security gaps. It is impossible to guarantee data are completely protected from third-party access. Information on the controlling body:
The data controller for the processing of data on this website is:
Neo Cos Service GmbH
Im Wesertal 1a
37671 Höxter, Germany
Phone: +49 (0) 5531 4398
Data Protection Officer: Gerrit Welsch (datadim GmbH)
Email: datenschutz@neocos.com
The controller is the natural or legal person which alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
Revoke your consent to data processing
Several procedures for data processing are only possible with your express consent. You can revoke your consent at any time by sending us a message. An informal email suffices. The lawfulness of the data processing carried out until the consent was revoked remains unaffected by this withdrawal. Right to object to direct marketing and data collection in special cases (Article 21, GDPR) If data processing is based on Article 6 (1), point e or f, GDPR, you have the right to object to the processing of your personal data at any time on grounds relating to your particular situation; this also applies to profiling based on these provisions. The legal bases for processing can be found in this Privacy Policy. If you object, we will no longer process the concerned personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims (objection under Article 21(1), GDPR). If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling that is related to direct marketing. Where you revoke your consent, your personal data shall no longer be used for the purposes of direct advertising (withdrawal according to Article 21(2), GDPR).
Right to lodge a complaint with a supervisory authority
In the event of breaches of the GDPR, data subjects shall have a right of appeal to a supervisory authority, especially in the Member State of their habitual residence, place of work, or the place of the alleged breach. The right of appeal is without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to receive data that we process automatically on the basis of your consent or in performance of a contract or to transmit it to a third party in a commonly used, machine readable format. If you request the direct transfer of the data to another controller, this will only be done where it is technically feasible.
Access, block, erasure and rectification
Within the applicable legal framework, you have the right at any time and at no charge to access information about your personal data, its origin and recipient, and the purpose of the data processing and, if applicable, a right to rectification, block, or erasure of the data. For further queries on personal data matters, you can contact us at any time via the address listed in our Legal Notice. Right to restrict processing You have the right to restrict the processing of your personal data. To request this, you can contact us at any time via the address listed in our Legal Notice. The right to restrict processing applies in the following cases:
- If you dispute the correctness of your personal data, we usually need some time to review the data. For the duration of the investigation, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is unlawful, you can request the restriction of data processing rather than erasure.
- If we no longer need your personal data, but you need it to exercise, defend or enforce legal claims, you have the right to make a request to restrict the processing of your personal data rather than erasure.
- If you have lodged an objection pursuant to Article 21(1) GDPR, our interests must be balanced with yours. Where it has not yet been established whose interests prevail, you have the right to make a request to restrict the processing of your personal data.
If you have restricted the processing of your personal data, such data may – apart from being stored – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or where necessary for reasons of substantial public interest on the basis of Union or Member State law.
3. Collecting data on our website
Cookies
Some of our webpages use cookies. Cookies are not harmful to your computer and do not contain any viruses. Cookies help to make our website more user friendly, efficient and secure. Cookies are small text files which are placed on your computer and saved by your browser.
We mainly use ‘session cookies’. These are deleted automatically once you leave our website. Other cookies are stored on your device until you delete them. These cookies allow us to recognise your browser the next time you visit our website.
You can set your browser to inform you when cookies are placed on your device and only allow cookies in individual cases, exclude the acceptance of cookies in certain cases, or in general, and enable the automatic deletion of cookies when you close your browser. By disabling cookies, the usability of this website could be limited. Cookies that are required to carry out the process of electronic communication or to provide certain functions which you have requested (e.g. shopping cart) are stored on the basis of Article 6(1) point f, GDPR. The website provider has a legitimate interest in the storage of cookies to prevent technical issues and to optimise service provision. Where other cookies (e.g. cookies to analyse user behaviour) are stored, these are dealt with separately in this Privacy Policy.
Server log files
The website provider automatically collects and stores information in server log files, which your browser automatically sends to us. This includes:
- Type and version of your browser
- Your operating system
- The referrer URL
- Hostname of the accessing computer
- Time of server request
- IP address
These data are not stored with other data sources. The lawful basis for the collection of these data is Article 6(1), point f, GDPR. The website provider has a legitimate interest in presenting the website without technical issues and in optimising their website – server log files must be collected for this purpose. Enquiries by email, phone or fax
If you contact us by email, telephone or fax, your query, including any associated personal data (name, query) are saved and processed for the purpose of processing your enquiry. We do not share these data without your consent.
The lawful basis for the collection of these data is Article 6(1), point f, GDPR where your query is necessary for the performance of a contract or to perform pre-contractual measures. In all other cases, processing is based on your consent (Article 6(1), point a, GDPR) and/or on our legitimate interests (Article 6(1) point f, GDPR), as we have a legitimate interest in the effective processing of the requests we have received. We will store the data you send to us via enquiries until you request we delete it, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
4. Plugins and Tools
Google Maps (with consent)
This site uses a Google Maps API to display maps. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. To ensure data privacy on our website, Google Maps is deactivated when you visit the site for the first time. A direct connection to Google servers is only established if you personally enable Google Maps (consent on the basis of Article 6(1), point a, GDPR). This prevents your data from being transferred to Google as soon as you enter the website. As soon as you consent to its use, Google Maps saves your IP address. Generally, this is subsequently sent to a server in the USA where it is stored. After Google Maps has been enabled, the provider of this website has no control over data transfer. For more information on how user data are handled, see the Privacy Policy at
Google:
https://www.google.de/intl/de/policies/privacy/.
Quelle:
eRecht24